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Features


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Loaded with powerful features

Multi-Level IVR

Create powerful, sophisticated call-flow configurations with more menu options (up to 3 levels).

Call Recording

Auto-record every call on user consent for training purpose or future reference.

Unified Management

Intelligently take over call mechanisms to fine-tune your business phone system.

Multi-Agent Access

A multi-agent system (M.A.S.),provides multiple access simultaneously even in your absence.

Real-time Analytics

View dynamic analysis to generate valuable reports.

CRM Integration

Accelerate seamless integration with your CRM..

Click To Call

Enjoy quick, uninterrupted conversations with prospects.

Virtual number

Add multiple phone numbers and extensions to receive calls from anywhere, anytime.

Analyze your business’s call traffic

use our user friendly & powerful application to analyse your call traffic.

Call recording

Analyze each customer conversation to understand the requirements of your callers.

Call tracking

Track and monitor all your business calls to ensure you do not miss any potential leads.

Push reports

Get detailed analytical reports of your business calls via SMS and user panels.

Live dashboard

Monitor the number of calls connected and missed by each department in your organization.

Every Plan Has Got Something New to Offer

Discover our exclusive pricing range for SMBs and enterprises.

Additional features

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CRM integration

Integrate your existing CRM with IVRBOX to access your call logs from one place.

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API integration

Integrate your application via IVRBOX public API to pull the data that you require.

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Custom sender id

Send messages to your customers using your business name to increase brand awareness.



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Custom main greeting

Greet your callers with a welcome message to personalize their call experience.


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Role based panel

Assign each pro user with a distinct role to enable and disable certain permissions.


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Existing phone

Receive customer calls on your existing mobile phones and landline devices to save cost.

Our Clients

Some of our clients that are using IvrBox service.

Need help? Call our award-winning support team

24/7 based call support, Email any time or call +971 4 3079800 +971 4 3079800