Create powerful, sophisticated call-flow configurations with more menu options (up to 3 levels).
Auto-record every call on user consent for training purpose or future reference.
Intelligently take over call mechanisms to fine-tune your business phone system.
A multi-agent system (M.A.S.),provides multiple access simultaneously even in your absence.
View dynamic analysis to generate valuable reports.
Accelerate seamless integration with your CRM..
Enjoy quick, uninterrupted conversations with prospects.
Add multiple phone numbers and extensions to receive calls from anywhere, anytime.
Analyze each customer conversation to understand the requirements of your callers.
Track and monitor all your business calls to ensure you do not miss any potential leads.
Get detailed analytical reports of your business calls via SMS and user panels.
Monitor the number of calls connected and missed by each department in your organization.
Integrate your existing CRM with IVRBOX to access your call logs from one place.
Integrate your application via IVRBOX public API to pull the data that you require.
Send messages to your customers using your business name to increase brand awareness.
Greet your callers with a welcome message to personalize their call experience.
Assign each pro user with a distinct role to enable and disable certain permissions.
Receive customer calls on your existing mobile phones and landline devices to save cost.