Multi-location agents + on-field sales force: calls syncing in real time
Install the mobile app on your field agent’s phone to track the previously untapped business communication. Track, hear and record conversations anytime, anywhere.
Save on space and money. Say goodbye to traditional heavy PBX equipment and have a single number on the cloud represent your inbound call center.
With our plug-n-play setup, you can activate your cloud contact center literally within five minutes of receiving the number.Managing calls has never been this fast & easy!
We have designed a variety of cost effective packages for all types of business and we have kept it simple so that you don’t face any confusion in getting the premium access for those packages. You just have to select the packages that best fits your business and enjoy the cloud based telephony service.
Optimize the call center solution to exercise greater control and visibility over business calls. Track customers and hear recorded conversations.
Integrate your toll free number with leading CRM softwares and automatically add customer data.
Reduce customer waiting time with smart call routing to the next available agent.Also direct calls to your personal mobile number
Monitor call center activity and draw business insights with a customizable daily and periodic dashboard of call performance and trends.
Hear calls real time, share vital inputs with your agent on an on-going call remotely and take over a conversation to reduce caller churn and enhance experience
Ensures smooth functioning of business with call center solution .Handles up to 50 calls concurrently.